Complaints procedure

A family of companies, we make work happiness possible for as many people and organizations in the public sector as possible. Because the more people are happy in their work, the happier everyone becomes. That is what Driessen Groep stands for. However, it may happen that you are not satisfied or have a complaint. Here you can read where you can take your complaint or complaints.

Satisfaction is paramount

All companies within Driessen Groep work daily to improve the organization, working methods, products and services. Customer and employee satisfaction, integrity and professionalism of our employees are of paramount importance at Driessen Groep. A quality management system, branch-related rules of conduct and a code of conduct (Moral Compass), among other things, contribute to this.

A problem or difference of opinion?

If you nevertheless experience a problem or difference of opinion, then Driessen Groep invites you to report this personally to your contact person within our companies. If you and your contact person cannot reach a satisfactory solution, you can make use of the complaints procedure. You can submit a complaint to the Driessen Groep complaints officer. The complaints procedure can be found here.